One tool that I highly recommend is Outlook's task list. Having one place to record all of my tasks helps me make sure I do not forget deadlines or follow-up. I would encourage you to learn how to use Outlook's task feature. Here are my favorite tips:
1. Drag and drop and email from the Inbox to TASKS! A copy of the email will be in the notes section. Just add a good subject and in the due date field use the pull-down arrow to access the calendar to set a date to work on the task.
2. If I look at my list and I know I will not get all of my tasks completed that day, I pick three and make them a high priority. At the end of the day, I feel like I accomplished the most important tasks. The other tasks get a new date.
3. Reminders are set for really important deadlines. I do not use a reminder on all of my tasks so when I set one, I pay attention to it.
If you need help setting up or using Outlook's task list, consider a virtual coaching session with DJC.